About the company.

We were founded in 2011 and specialize in server and computer parts and authorized sellers. All items are genuine.

Customs clearance:

1. Import duties/taxes/charges are not included in the price. These fees are not under the seller’s control. If you have special requirements, please contact us before ordering.

2. If you reject and return the package for customs reasons, you shall be responsible for all costs arising therefrom.

About the product ：

(1) The “Specifications” parameter is partially filled in by the system because the system does not have accurate data. Therefore, there are inaccuracies. If customers can not accurately judge the product, please contact customer service.

(2) “Product Inventory” We have upstream suppliers and purchasing team; meanwhile, we have downstream wholesalers. The online mall is to increase the sales channels of the company. Therefore, our product inventory and prices are subject to change. Due to the large number of products, it may be too late to update. Customers are welcome to take the initiative to communicate with our customer service staff.

(3) “Product pictures” include standard pictures provided by suppliers and some physical pictures. The pictures are only for customers to identify the products, it does not mean that the products customers receive must be exactly the same as the products in the pictures. This should be common sense, so we do not explain too much.

(4) “New and Used” Most of our products are disassembled or used products. There are also some brand new products. Even the used products are different, some are 90% new and some are 80% new. If you have a need for this, please contact customer service.

(5) “Item Condition: Used”, do not measure by the standard of new. The surface of the product may have scratches, but they will not affect your use. We will try our best to provide the best service for you.

About shipping.

(1) . If you do not receive the package on time, please do not dispute without contacting us. Contact us first. We will send you a new one or a full refund.

(2) . Make sure your address is correct. You will be responsible for all charges incurred due to incorrect shipping information.

(3) The shipping terms for “Logistics” are FOB Shenzhen and we are not responsible for any duties caused by the destination country. We can write the low price as the declared value at your request, but we are not responsible for the problems caused by the low declaration as it is the action taken at your request.

(4) “Estimated shipping date” is for reference only, please refer to the shipping time on Aliexpress.

(5) “Packaging” We will pack the package sturdily (not in the original packaging and not subject to long distance shipping).

Important Pre-purchase Notice.

(1) “SIGN FOR” Please check the package before you sign for it. If you are not satisfied with the item (e.g. brand, appearance, damage, etc.), please refuse to sign for it. Once you sign for the package, you agree to the condition of the item. If damage is found after receipt, please provide an unboxing video and a complete damage certificate from the logistics company. If you cannot provide proof of damage, you will not be compensated.

(2) “Product Use” Please do not modify or disassemble the product without our permission. Once you modify or disassemble, or the warranty label is damaged, we will not provide any warranty or refund.

(3) “Testing” We have a professional purchasing team. Some products are field tested at the time of purchase, so there may not be an opportunity to test and photograph each product in detail individually. We will take pictures of each product that will be shipped as evidence. If necessary or available, we will test and photograph.

(4) “Warranty” Our warranty is generally for three months and the product is free of charge, but the customer is responsible for the return shipping cost of the product unless otherwise agreed.

(5) “No Reason to Return” Our store does not accept no reason to return or refund. There is only one valid reason: there is a problem with the function of the product, but the customer needs to provide sufficient professional evidence.

(6) “Dispute” We do not accept full refunds for any reason, but we also accept no returns. The customer needs to bear the cost of returning the product. Also, the returned product should be in the same condition as when we sent it to the customer. If we find any damage caused by the customer after receiving the goods, the customer shall be responsible for it.